We are very taken with the possibilities of the video consultation. We would never have thought how much more direct and informative this form of contact is compared to a phone call, for example.
During a video consultation, you have the opportunity to present your concerns without much effort and thus to see whether you are "right" with us.
Through this medium we can get to know you better and assess your complaints more reliably.
Of course, a video consultation is always the "second best" option. But it comes in a surprisingly good second place.